there is no one-size-fits-all approach to insurance claims

We know there is no one-size-fits-all approach to insurance claims and matters, and that each client has different priorities. We adapt our approach to best suit each client’s individual needs and tailor their experience.

The Mullins Insurance team provides services to insurers, claim managers, self-insured organisations, and various enterprises. Our experience covers workers’ compensation, damages and statutory claim management, review decisions and appeals, compulsory third party, public liability, risk assessment and risk management, policy and procedures drafting, representation at coronial inquests, and Workplace, Health and Safety prosecutions.

To achieve the best possible outcome, you need to think outside of the box. However, we never lose sight of other important parts of our service, including minimising costs and durations, reputation management and accurate forecasting.

When our clients instruct us on a matter, we want them to be confident it is being handled immediately. To ensure this, we have developed a comprehensive set of service standards, including a procedure for our lawyers to confirm receipt of instructions within 24 hours.

We understand that making a claim can be stressful. That’s why we are committed to making the process as straightforward and manageable as we can, and our experienced team of experts will help you understand your claim prospects from the beginning by providing quality and consistent first-hand legal advice.

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