speak with an experienced personal injuries solicitor
When your future financial security is on the line, it’s worthwhile seeking advice from an expert personal injury solicitor – and experience counts. The various Queensland personal injury compensation schemes provide a mechanism through which individuals who have suffered injuries through no fault of their own can recover compensation for their loss. An experienced personal injury solicitor will be able to guide you through the complex claim process and ensure you achieve the best possible outcome suited to your circumstances.
seek a second opinion if you're unhappy with how your claim is being managed
Solicitors often approach claims in differently ways based on their personal experience and interpretation of the facts relevant to the claim. A Claimant only gets one shot at making a compensation claim and it’s therefore important for the Claimant to feel that their claim is being managed in a way they’re happy with. Claimants should always feel confident asking their solicitors questions and ensuring they understand what is happening and why. Whilst the Claimant’s current solicitor should always be their first point of contact in a claim, there’s no harm in seeking a second opinion if reasonable requests for information are not being answered in a way the Claimant is happy with.
make sure your voice is heard by someone you trust
Most solicitors working within the personal injury claim space are friendly and approachable professionals. All personal injuries Claimants should feel comfortable with their solicitor in order to ensure open discussion about all information relevant to the claim. Building a relationship of trust and support between solicitor and client is important. However, if a Claimant feels their voice isn’t being heard during the claim process, they should feel confident to stand up and ensure their solicitor is advocating their position in a way that represents the Claimant’s perspective. The Claimant’s perspective is crucial during the compensation claim process and a solicitor ensuring the respondent understands the Claimant’s perspective often leads to a better claim outcome.
